Shipping & Delivery

Convenient Express

At Uttermara, we're committed to delivering your purchase in the most efficient and cost-effective manner possible. We select the best shipping method based on your location and our current stock levels, ensuring a smooth and speedy delivery. Our trusted carriers include Amazon Logistics, UPS, and USPS, renowned for their reliability and service quality.

Usually, we ship from the US warehouse and the delivery time is 3-7 business days. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider available, shipping date estimates may appear on the shipping quotes page.

Shipping Costs & Tax

Free shipping on all US orders.

Tax is charged by Customs offices in the destination country based on their rules and policies. customer is responsible for finding out the situation in their country. Shipments from all of our warehouses are delivery duty unpaid. Therefore, If any, these charges must be paid by the customers. Customers take full liability for all return shipment costs, customs charges, and handling fees should they refuse to accept a parcel due to import duties or taxes.

Shipping and Delivery Estimates

US shipping ONLY

  • Process time: 1 business day
  • Delivery time: 2-5 business days
We ship in-stock orders as soon as possible. This is often the day you order it or the day after, but there are situations where it may take longer. If your item is in stock, your order is estimated to ship on the next business day. All estimates are based on business days.

If you have ordered multiple items with different delivery destinations, you may receive separate order shipments. Delivery will typically take 3 to 5 business days. When encountering force majeure, the processing of orders will be delayed. Nevertheless, it is ensured that your order will be processed in a fast manner when weather permits.

We take every reasonable precaution to ensure that products are not damaged, If the item is damaged in transit, please immediately contact us at info@uttermara.com within 3 business days after receiving shipping. Note any visible damages and be as specific as possible as this will assist us in processing your damage claim with the delivering carrier.

Orders Tracking

Once you’ve placed an order, you will receive an Order Acknowledgement email to confirm your order details. Once your item ships, you will receive a Shipment Confirmation email including your order number, the carrier's information, the date and time the order was placed, the status of the order, and package tracking numbers for items that have shipped. For the exact locations of your shipment, please track your items on the carrier's official website.

USPS: https://www.usps.com

UPS: https://www.ups.com

Amazon Logistics: https://logistics.amazon.com/

Note

  1. Please verify you have the correct shipping address on your order PRIOR to making payment as this is the address we will ship to.
  2. If you have special questions about the order, please contact customer service: info@uttermara.com